Shipping policy

Shipping Policy
Last updated: 29 August 2026

GZ Style is a brand operated by Agastya Enterprises. We deliver made-to-order apparel across India, subject to pincode serviceability and courier coverage.

1. Order processing

Most GZ Style products are made to order after purchase.

Please allow 2–3 business days for production and processing before dispatch. Processing may take longer during public holidays, sale periods, high-demand periods, or operational disruptions.

Your order is considered dispatched only after a shipment confirmation or tracking update has been generated.

2. Delivery estimates

After dispatch, most orders are expected to arrive within 2–7 business days.

Actual delivery time depends on your pincode, courier coverage, shipping method, weather conditions, public holidays, regional restrictions, and other logistics factors. Remote or difficult-to-service locations may take longer.

Delivery dates shown at checkout are estimates, not guaranteed delivery dates.

3. Shipping charges

Any applicable shipping charges are displayed clearly at checkout before you complete payment.

If we offer free shipping, the relevant eligibility conditions will be shown on the website or at checkout.

4. Tracking your order

Where tracking is available, we will send tracking details to the email address or mobile number provided at checkout after dispatch.

Courier tracking may take 24–48 hours after dispatch to start updating.

5. Delivery address and contact details

You are responsible for providing a complete and accurate delivery address, postal code, email address, and mobile number.

Please check your details before placing an order. We may not be able to change the address once production or dispatch has started.

GZ Style is not responsible for delays, failed delivery attempts, or additional costs resulting from an incorrect or incomplete address, an unserviceable pincode, an unavailable recipient, refusal to accept delivery, or inaccurate contact details provided at checkout.

6. Undelivered and return-to-origin orders

If the courier cannot deliver your order, it may be returned to the fulfilment facility. Common reasons include an incomplete or incorrect address, customer unavailability, refusal of delivery, incorrect contact details, or an unserviceable location.

If an order is returned because of a customer-caused delivery issue, reshipment is subject to review. We may require payment of applicable reshipping charges before creating a new shipment.

7. Delays, loss and damage

Courier delays can occur because of weather, public holidays, local restrictions, operational disruptions, or other circumstances outside our reasonable control.

If your parcel is substantially delayed, appears lost, arrives damaged, is incomplete, or shows an incorrect delivery status, email support@gzstyle.co.in with your order number and relevant photographs, video, or tracking information. We will investigate with our fulfilment and courier partners.

8. Cash on Delivery

Cash on Delivery is available only where the option is shown at checkout and only for eligible orders and pincodes.

If you select Cash on Delivery, please ensure that the recipient is available to receive the parcel and pay the correct amount. Repeated refusal of COD orders or unsuccessful delivery attempts may affect future COD eligibility.

9. Customer support and grievance redressal

GZ Style is a brand operated by Agastya Enterprises.

Customer support: support@gzstyle.co.in

Grievance Officer: Mr. Amit Bhatnagar
Designation: Grievance Officer
Email: support@gzstyle.co.in

Principal place of business:

Agastya Enterprises
2nd Floor, House No. E-122, Radha Kunj
Brij Vihar, Chander Nagar
Ghaziabad, Uttar Pradesh – 201011
India

GSTIN: 09ACLFA9005A1ZO